Service Administrative Assistant - Cramlington, United Kingdom - HYTORC

HYTORC
HYTORC
Verified Company
Cramlington, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

HYTORC was formed in 1968. We are the world's leader in hydraulic and pneumatic torque wrench manufacturing. Our mission is to make industrial bolting safer, simpler and more precise and thus, reliable. With over 50 years of experience focused entirely on engineering new technologies for hydraulic and pneumatic torque wrenches while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry. Either from the bottom of the ocean capping the oil leak in the gulf in 2010 or from the top of the world, erecting the new world trade center, we help all industry with better bolting solutions

Essential Duties and Responsibilities

  • Processing Service quotations to customers for all van and inhouse (Cramlington/Aberdeen) repairs
  • Full awareness and control of outstanding PO's to allow these to be promptly received and processed
  • Full awareness and control of loan equipment to make sure this is collected
  • Stock System Data Base Maintenance
  • Torc Safe
  • Courier documentation
  • Customer Liaison/Support
  • Goods inward processing
  • Raising quotes and purchase orders via Insphire IT system
  • Stock Availability Checking
  • Dispatch Notes and certificate printing / checking
  • Support with management / coordination of customer equipment / kits
  • Switchboard support
  • Coordination of warehousing and order processing
  • Coordination of workbench regarding repairs and order of priority.
  • General filing and office housekeeping
  • Van appointment booking scheduling customer repair requests
  • Van technician travel support accommodation etc

Computer Skills Necessary

  • Microsoft Outlook, Word, Excel

Work Environment

  • Standard office environment of moderate noise level.

Schedule:

  • Monday to Friday

Work Location:
In person
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