Administrator - Blackburn, United Kingdom - Chubb Fire & Security

Chubb Fire & Security

Verified Company

Blackburn, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Chubb Fire & Security is currently recruiting for an
Administrator to join our Team in the Customer Contact Centre, Blackburn (BB1 2PR).**The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.

Job Description:

Proactive management of outstanding joborders, service and call outs
Extensive customer liaison to resolve queries, providing excellent customer service at all times
Proof reading and production of risk assessment documentation
Daily invoicing of fire consultancy orders
Preparation of reports and weekly KPI information
Conversing with technical leaders and engineers to ensure all information is communicated correctly and timely.

Qualifications:

Experience of administration support in a busy environment
Demonstrate a professional attitude and exemplary customer service skills
Excellent attention to detail
Have a good level of IT literacy
Experience of working on your own initiative as well as part of a team
Customer service experience
Ability to multitask and prioritise workload.

Additional Information

Competitive Salary
25 days holidays plus bank holidays
Company pension scheme
Employee scholarship scheme
Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence