Senior Counsellor - England, United Kingdom - IPRS Health

IPRS Health

Verified Company

England, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Based in Ipswich but with roles through the UK, IPRS Health is one of the UK's leading providers of physiotherapy, mental health and wellbeing services, to the Occupational Health, Insurance and Legal sectors.

IPRS Health are a forward-thinking organization, utilizing the latest in digital innovations to provide first-class clinical services to their patients.

We pride ourselves on being a fantastic place to work and in the last 4 years have won 3 best employer awards as a testament to this, including being made a Platinum Employer after winning Best Employer in the Health Industry at the 2021 Best Employer East Awards.

We're passionate about providing our colleagues with a work environment they can feel comfortable in and can grow professionally.

In 2020 we signed the Time to Change Employer Pledge, affirming our commitment to protecting our colleague's mental health and last year became a Disability Confident Committed employer.

Each year we ask our colleagues to nominate a chosen charity for whom we fundraise for throughout the year, and we are committed to supporting the environment through reducing our carbon output and offsetting what we do emit.

Position:

This is a new role to support the growth of the mental health service.

We are looking for a
Senior Counsellor to join our existing team both holding a clinical caseload providing assessment and treatment to patients experiencing common mental health problems and support a small team of counsellors to deliver the service.

You will provide counselling virtually either by telephone or video platform to clients and manage caseload of clients.

KEY TASKS AND RESPONSIBILITIES:

> Undertake accurate assessment of risk to self and others, in doing so to correctly manage and escalate any identified risk.

> Through supervision and case management to escalate cases where the level of need becomes beyond the scope of your role or more severe in presentation.

> Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary.

> Deliver a high quality service in line with the BACP code of practice and ethical guidelines

> Carry out case management supervision supporting counsellors to deliver treatment in line with KPI's including session numbers and manage staff utilisation

> Carry out mental health duty cover supporting with general queries, clinical report checks and risk escalation

> Take part in clinical audits for the team and feed back into case management

> Report on team performance

> Provide case management supervision and line management to team of counsellors

> Participate in service improvements

> Any other reasonable duties as required

GENERAL:

> Work within a collaborative approach involving a range of relevant others when indicated.

> Maintain a competent level of continued professional development (CPD).

> To adhere to all company policies at all times.

> Contribute to the development of best practice within the service.

> All employees have a responsibility and a legal obligation to ensure that information processed is kept accurate, confidential, secure and in line with the Data Protection Act and Security and Confidentiality Policies.

> It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.

Requirements:

To be seriously considered for this role, please have the following:

Qualifications:
Suitable qualified counsellor Diploma level four or above

Experience:
Have a minimum of two years mental health experience in virtual counselling. You will hold BABCP accreditation and ideally have previous experience of supervision or management of a small team.

Knowledge:
You will be computer literate with good excel, word and PowerPoint skills.

Skills:
Importantly you will be able to work with you team to achieve the best outcomes for your patients. Be able to effectively problem solve and priority. Communicate effectively and be able to effectively time manage to meet agreed deadlines in a demanding environment.

PERSON SPECIFICATION (
E) Essential (D) Desirable

Education and Qualifications:

> Suitable qualified counsellor Diploma level four or above (E)

> Accredited with BACP (E )

> Minimum of two years experience of telephone counselling (E )

> Evidence of continues professional development (E )

Experience & Knowledge:

> Experience in the Corporate Market (D)

> Experience of the Occupational Health and Healthcare Insurance Markets (D)

> Previous experience working in public and private healthcare (E)

> Computer literate with good Excel, Word and PowerPoint skills (E)

> Experience of working remotely (D)

> Previous experience of managing a team (D)

Skills & Abilities:

> Ability to work within a team to achieve the best outcomes for