Associate Telesales Representative - Newbury, United Kingdom - OEConnection
Description
Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year.
We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.Job Summary/Objective
Makes outbound telephone calls within an assigned territory to sell automotive parts & consumables. Works with a network of Independent Motor Traders to manage new business leads and secure new business from customers.
Key Responsibilities & Duties:
- Ensures consistent communication with customers to increase revenues through strong relationships and implementing best practices.
- Utilizes OEC's customer database to maintain complete call records and to validate customer and account information.
- Under the guidance of more senior telesales staff on the team, effectively manages sales within a territory and supports the team to best impact its overall performance.
- Participates in monthly call campaigns as required for vehicle manufacturers; some assignments may include customer service, training and/or marketing-related calls.
- Establishes regular communication with vehicle manufactures field teams.
Requires a high school diploma or equivalent (such as secondary education internationally). Additional coursework through vocational training is helpful.
Experience, Skills and Key Competencies
- Resultsoriented
- Demonstrated organizational and time management abilities
- Excellent written and verbal communication skills
- Able to engage in productive customer interactions
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