Planning Assistant - Bristol, United Kingdom - Bristol Water

Bristol Water
Bristol Water
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We currently have an exciting opportunity for two Planning Assistant to join our Customer Hub team.

A Planning Assistant are responsible for delivering quality planning, scheduling and street works, you will work closely with other area groups within the department.


What will you be doing?


This role is responsible for delivering quality planning, scheduling and street works services across our network, ensuring all work is delivered within agreed SLA's across designated area.


Working cross-functionally with delivery partners, operational teams and all other customers and stakeholders to optimise, implement and deliver a robust end to end access plan for field-based teams within time and resource constraints in order to achieve company service standards.


Day to day you'll be

  • Manage the integration of all access and street works requests, prioritising work to enable business requirements in accordance with all relevant standards and instructions.
  • Assist with delivery of effective area/ local planning meetings with all work requestors/ deliverers.
  • Establish effective relationships with delivery partners, stakeholders and regulatory authorities ensuring a detailed understanding of their requirements and access restrictions. Working collaboratively to minimise disruption by balancing safety, performance and ODI/regulatory service requirements.
  • Create collaborative relationships with all stakeholders for both planned and emergency work to prioritise safety, performance and efficiency.
  • Ensure the change control process is applied in line with specified company policies.
  • Record planning information for the area. Provide timely and accurate updates to meet planning timescales and carry out appropriate validation checks.
  • Monitor the potential impact of cancelled/aborted work, FPNs, overruns and failures across all options available and make proposals to mitigate accordingly as required.
  • Planning, scheduling and noticing all works to ensure right firsttime delivery.
  • Plan with a customer first ethos: minimise down time of field teams (e.g. Travel time, aborted jobs)
  • Ensure compliance with current legislations against the New Roads and Street Works Act 1991, Safety at Street Works and Road Works A Code of Practice.
  • Stores allocation ensure accurate provision of stores/ materials for scheduled activities.
  • Update all corporate systems with all required details.
  • Ensure SAP and FFA compliance.

What we're looking for...
You'll be highly organised, confident with administration and be comfortable with working in a busy operational environment.

  • Strong administrative skills are essential
  • Excellent communication skills (face to face, telephone and written)
  • IT/Computer literate i.e. Microsoft office Excel
  • Ability to work under pressure
  • Team player
  • Knowledge of SAP, FFA or similar systems would be an advantage.
Importantly, you will need to demonstrate our core values: TRUST, SUPPORT, ACCOUNTABILITY, RESPECT, PROFESSIONALISM, PRIDE and AMBITION.


What's in it for you?
As well as a truly supportive, friendly working environment and plentiful opportunities for personal development, the role offers:

  • 5% bonus opportunity
  • 23 days holiday, plus bank holidays (you can also buy/ sell up to 5 days)
  • Pension: We put in 8% if you put in 4%
  • Flexible, supportive friendly working environment
  • Access to flexible benefits and discounts via our portal
  • Free onsite parking when you're in the office
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