Mro Executive Repair Management - Hassocks, United Kingdom - Clearline Recruitmentment Ltd

Tom O´Connor

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Tom O´Connor

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Description
Our client is a world-leading provider of services to the aviation industry. They are looking for an MRO Executive to join their Repair Management team based near Hassocks, West Sussex.


Responsibilities

  • Source, purchase and manage component repair services for the company and customer owed inventory adhering to MRO Processes and Procedures
  • Accurate administration of aircraft component repairs to the business and aviation industry quality standards and airworthiness regulations
  • Respond in a timely and accurate manner to customer Requests For Quote's (RFQ's)
  • Process customer prealerts same day for RM orders
  • Issue repair orders on approved suppliers on behalf of the company in accordance with company processes and procedures
  • Support MRO Administration team expedite open orders to achieve required delivery and service levels in accordance with customer expectations or contracted terms
  • Create and process customer repair quotations ensuring relevant management & freight fees are applied, in line with company processes and contracted terms
  • Negotiate with suppliers to obtain best price, terms, warranty and service levels
  • Develop successful supplier, customer and internal relationships through a combination of good written & telephone communication, including regular and punctual customer status reporting
  • Process return shipments of customer owned property in line with business and contracted expectations and terms
  • Process customer invoices ensuring all costs are recovered where applicable. Including but not limited to Management Fees, freight, customer induced damage
  • Provide excellent customer account management both internal and external to business
  • Provide solutions and use initiative to satisfy order requirements and increase revenue.
  • Attend customer /supplier meetings including occasional travel
  • Develop business opportunities with suppliers and customers
  • Understand and adhere to Export Control regulations where relevant
  • Assist MRO Leadership with all tasks/projects as required.

Requirements:


  • Experience gained within an aircraft component, MRO or trading environment is desirable.
  • Good administrative skills gained within an office environment
  • Proven ability to provide and deliver excellent customer service
  • Essential Alevels A-C, a university degree or similar level qualification beneficial
  • Selfmotivated, able to use own initiative and succeed in a busy environment
  • Ability to travel as and when required
  • Desire to learn and develop in depth knowledge and skills within Repair Management Components
  • Enjoy new daily challenges /get satisfaction from problem solving
  • Excellent communication skills at all levels, verbal and written
  • Professional and confident telephone skills
  • Ability to multitask, prioritise, meet deadlines and KPIs
  • Good negotiation, organisational and time management skills
  • Strong problemsolving ability with ability to use initiative and common sense
  • Numerate, accurate with good attention to detail
  • Analytical thinker with experience of producing and evaluating reports
  • Capable to succeed in a busy environment
  • Flexibility in working hours
  • Knowledge of Export and Import procedures and controls
  • Ability to use Excel, Word, and Outlook, with exposure to Aircraft parts databases such as Quantum desirable
  • Language skills desirable

Job Title:
MRO Executive - Repair Management


Location:
Near Hassocks, West Sussex


Salary:
£24,850 - £28,000 per year, depending upon experience


Full Time
**For more information, please contact Chloe McCausland at Clearline Recruitment.

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