Patient Services Advisor - Halifax, United Kingdom - The Boulevard Medical Practice
2 weeks ago
Description
Job descriptionWe are looking for a Patient Services Advisor to join our team 17.5 hours per week. Monday-Friday.
Week 7.45am am
You will be working predominately at The Boulevard Medical Practice but will be required to work at our branch site Horne Street Surgery when required.
NHS Pension
Basic Health Cover
You may be required to work overtime occasionally to cover for absences, this includes a Saturday morning.
The practice is also developing services with other local practices and there may be opportunities to work in the future at other local practices or for the delivery of extended hours.
Your role will be predominately working within our busy Reception team.Your main duties will be as follows:
- Working on main reception
- Working on the incoming telephone lines
- Outbound calls
- Internal/ External mail handling
- Filing of patient notes
- Monitoring our Econsultation inbox and NHS Mail inbox.
The practice is committed to the development of all staff. Experience is not essential as full training will be given but some experience of customer service is preferred.
Applicants must have GCSE or equivalent passes at grade C or above in Math's and English.
Experience of working with systmone would be advantageous but not necessary.
The purpose of The Boulevard Medical Practice is to offer care, support and advice to all patients to enable them to maximise their quality of life.
- The Boulevard Medical Practice and Horne Street Surgery.
Job Types:
Part-time, Permanent
Pay:
£11.50 per hour
Expected hours: 17.5 per week
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Onsite parking
- Private medical insurance
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- What do you think makes a good Patient Services Advisor?
Experience:
Customer Service: 2 years (preferred)
Work Location:
In person
Application deadline: 25/03/2024
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