Interim Operations Manager - Manchester, United Kingdom - EA FIRST LTD

Tom O´Connor

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Tom O´Connor

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Description

The Interim Operations Manager will be responsible for managing the day to day operations of a third party palletised warehouse.

The role will also have a focus on managing relationships with the site's customers, ensuring clear communication and resolutionof any queries the customers may have.


My client are a global 3PL, currently going through change and looking to hire logistics experts to ensure a smooth transition.

My client are a leading global 3PL business.

The key responsibilities for the role of Interim Operations Manager based in Manchester will be:

  • To be responsible for ensuring that the day to dayOperational customer requirements operate efficiently and safely whilst maintaining a high level of process adherence and customer satisfaction.
  • Autonomously overseeing the daily operations of a multiuser warehouse.
  • To manage your team to ensure; they have clear objectives and receive an appraisal to review performance,.
  • Ensure health and safety standards are achieved on an ongoing basis and actively promote individual responsibility for health and safety.
  • Liaise with customer representatives to resolve concerns and maintain partnership relationships.
  • To set, agree and monitor KPI data, analyse trends with a view to continually driving operational efficiency, cost savings and customer service.
  • Operate within preagreed operational budget with responsibility for the site's P&L.
  • This role will be a 6 month fixed term contract.
  • Experience managing a multiuser distribution environment, and have experience of budgetary controls and KPI management
  • Demonstrate strong and proven leadership skills and be able to employ a range of methods to fully energise others and lift performance.
  • A track record of managing key customer accounts.
  • Excellent communication skills.
  • Experience of WMS systems ?
  • Experience implementing change into a warehousing operation is preferable.
  • A salary of £55,000 DOE.
  • A working schedule of Monday to Friday, 8:0017:00.
  • A 6 month fixed term contract (potential of extension).
  • The opportunity to work autonomously, with control of the site and budget.
EA First Ltd are acting as an Employment Agency for this **permanent vacancy.

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