Change and Release Manager - London, United Kingdom - Experis LTD

Experis LTD

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Change and Release Manager

Competitive Rate

London based

Change and Release Manager - London - 12 month contract

Experienced Change and Release Managerto join
a multinational IT company based in
London on an 12
-month contract.

_About the role:
_

Maintain a Maintenance Backlog of work in Jira to reflect the forward schedule of work
Actively manage the open sprint in Jira and contribute to the sprint progress and reporting
Work with the System Leads and Operations Manager to plan effective sprints, communicate with the team and take part in sprint retrospectives as required
Attend, and sometimes run, the daily standup meeting
Ensure the relevant Service Manager changes are raised, approved by stakeholders and appropriately tasked to the team
Ensure activities in nonLIVE environments are sufficiently supported by Jira stories and subtasks
Attend weekly customer meetings to capture new requirements
Assist with the management and approval of changes and services requests in SM
Ensure all changes to services and associated environments are progressed in accordance with the change control process and raise associated tasking

_Skills_

Able to react quickly to reprioritisation of workload and short notice change requests
Proactive, organised and methodical approach
Ability to provide clear and concise updates to senior stakeholders
Ability to articulate technical issues and user impact would be beneficial
Good people skills to engage with other customer service teams where dependencies exist
Willing to challenge the processes adopted if they identify efficiency benefits
Meticulous planning and attention to detail

**If this role is of interest to you, please submit your CV in the first instance.