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- Implement and oversee the Customer Communications strategy at JR United Kingdom, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident communications effectively.
- Manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on key business initiatives.
- Regularly communicate with external partners like healthcare providers to meet their communication needs and promote product usage.
- A strong communicator with experience in crisis communications and reputation management.
- Ability to translate complex technical updates into customer-friendly content.
- Comfortable balancing business priorities against customer satisfaction objectives.
- Experience in proofreading, managing projects, developing multi-channel communication strategies, and brand identity and tone of voice.
- Understanding of the healthcare-tech market and the challenges faced by healthcare professionals would be desirable.
Head of Communications - lincoln, england, United Kingdom - JR United Kingdom
Description
Role Summary
This is a unique opportunity to join JR United Kingdom as Head of Customer Communications, working remotely on a 12-month fixed-term contract.
We are leading the way in delivering patient-centred, connected, digitally enabled health and care services. Our customers and partners use our solutions in all health and care settings, from GP surgeries and community care to high street pharmacies, hospitals, clinics, not-for-profit organisations, and specialist services.
Main Responsibilities
Key Skills and Experience
About Us
At JR United Kingdom, we deliver care aided by technology to help people live healthier lives. We have a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve and help us advance health equity on a global scale.
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Volunteer Head Of Marketing and Communication
Intellectus Strategies CIC- sutton-in-ashfield, england, United Kingdom
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Volunteer Head Of Marketing and Communication
Intellectus Strategies CIC- sutton-in-ashfield
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Volunteer Head Of Marketing and Communication
Intellectus Strategies CIC- Sutton-in-Ashfield
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Head of Technical Publications
SIEMENS ENERGY LIMITED- Lincoln
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Head Of Digital
Cpl Health Talent- Lincoln
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Getting In Limited- lincoln, england, United Kingdom
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Head of Business
Group 1 Automotive- Lincoln
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Ringrose Law- lincoln, england, United Kingdom
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Star Pubs Management Agreement- lincoln, england, United Kingdom
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Candy Hoover Group S.r.l.- lincoln, england, United Kingdom
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purovets- lincoln, england, United Kingdom
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DBCharles Recruitment- lincoln, england, United Kingdom
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QinetiQ Limited- lincoln, england, United Kingdom
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Prezzo- lincoln, england, United Kingdom
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JR United Kingdom- lincoln, england, United Kingdom
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Head of Business New
BMW Group Retail- lincoln, england, United Kingdom
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Deputy Store Manager
JYSK- lincoln, england, United Kingdom
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Paralegal (also Graduate) Clinical Negligence
Ringrose Law- lincoln, england, United Kingdom
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Junior EHS Advisor
Amentum- lincoln, england, United Kingdom
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Paralegal (also Graduate) Clinical Negligence
targetjobs UK- lincoln, england, United Kingdom
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Managing Director
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