Restaurant Host/hostess - London, United Kingdom - St Ermin's Operating UK Limited - Caxton Restaurant

St Ermin's Operating UK Limited - Caxton Restaurant

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a Host/Hostess to join the team here at St Ermin's Hotel.

If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you.

Looking after our people is all that we care about.

We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team.

You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.

What do you get in Return?

Great salary and service charge
The more we make, the more you make
Fun, Love & Energy
Not just a slogan, it's just who we are.
The best staff canteen in London
Breakfast, Lunch & Dinner.
Range of benefits from Private medical cash plan to discounts in hundreds of outlets for shopping. (Too many to list here ?)
Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
An opportunity to experience and collect great memories which will last with you forever.

As a _Host/Hostess_ Team Member you will ensure to warmly welcoming guests as they arrive at F&B outlets, ensuring each guest has an great first impression.

Embracing and displaying the St Ermin's culture of Fun, Love and Energy.

What will you be doing?

Meet and greet every guest on arrival, smiling and using their name, whilst providing exception service and hospitality.
Engage in conversation with guests and, when possible, find out how they are enjoying their stay at the hotel. Feedback any positive/constructive feedback to one of the F&B managers.
Be able to work with and manage bookings through our online booking system: Bookatable and our website
Proceed bookings and pass all the accurate information to guests
Update daily the F&B forecast
Print daily bookings for managers and chefs
Print menus and be the main point of contact between outlets
Complete the Stationary order for all the outlets.
Taking into account the individual guest's needs, serving guests in any F&B outlet in a warm, friendly and efficient manner
Ensures that all preparation duties are carried out to the outlet standard on applicable shifts
Ensure that all areas are correctly set up and that they are clean, in accordance with the schedule, including stations, fridges and cupboards.
Note: _This description is not intended to establish a total definition of the job, but an outline of the duties

You will have to be eligible to work in the UK to be consider for the role.

INDFOH