Maintenance Administrator - Bristol, United Kingdom - Hillcrest Estate Management

Hillcrest Estate Management
Hillcrest Estate Management
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Ref
19512


Location
Hybrid Working - Home Based / Hillcrest - 5 Grove Road, Redland, Bristol, BS6 6UJ


Working pattern
Other


Salary
Competitive


Closing date
31/01/2024


Description

Position:
Maintenance Administrator


Location:
Hybrid/Bristol

Working Hours: 09:00 - 17:00, Monday - Thursday, 09:00 - 16:00, Friday


Salary:
Competitive


About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.


Benefits:

We value and promote a positive work-life balance.

Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation.

You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

  • 24 days annual leave for worklife balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.


The Maintenance Administrator is responsible for providing an ongoing and efficient customer focused maintenance support service to all Block Managers.


Key responsibilities and tasks include:

  • Maintaining online records relevant to the Property, including works and issues.
  • Deal with all routine maintenance issues and any larger maintenance problems as requested by the Block Managers, leaseholder and residents.
  • Supporting Block Managers in delivering routine works and ensuring compliance to Bloq and industry standards.
  • Liaise with contractors daily and arranging access for contractors where required.
  • Working alongside the Health & Safety Surveyor to ensure all Risk Assessments are up to date and send copies out to all clients to see if any actions are required.
  • Sign off invoices relating to cyclical maintenance.
  • Advise and support in delivering excellent customer service by helping resolve issues in a timely and transparent manner.

Qualifications and Skills:


  • A proven track record in customer services.
  • Experience in, or a desire to work in the property industry.
  • Excellent communication skills, written and verbal.
  • Good attention to detail.
  • Organised and able to prioritise a busy workload.
  • Confident in liaising with internal and external stakeholders with good client handling skills.
  • Educated to 'A' Level standards or equivalent.

Application Process:


All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website.

If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

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