Care Coordinator - York, United Kingdom - Helmsley Medical Centre

Helmsley Medical Centre

Verified Company

York, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Dementia Care Coordinator - Principal Responsibilities Whilst not exhaustive, the following will provide an overview of what is expected of this role: Data gathering and organization To include: 1) Developing an understanding of our coding of dementia and cognitive impairment using clinical templates 2) Identifying missed dementia due to coding errors 3) Developing and maintaining a register of patients with dementia 4) Creating a RAG (red, amber, green) dashboard of risk/need, with red being the patients we most need to consider for advanced care planning and green being low level concern 5) Monitoring systems that inform GPs about secondary care episodes, outpatient/inpatient and Emergency Department attendances, as well as OOH activity.

Developing and reviewing care plans To include: 6) Being involved in the introduction of and changes to care plans 7) Ensuring care plans and advanced care plans are up to date and shared with the multidisciplinary team via the Teamnet portal 8) Ensuring that all patients are discussed, and outcomes are recorded and reviewed 9) Working with staff teams to ensure any planned or recommended treatment occurs in a reliable and timely manner acting as a single point of contact 10) Informing the lead clinician of any delays in assessment or delivery of care needs. Identify where plans or recommendations are not achieved and undertake process mapping to identify any bottlenecks.

Developing communications and reports To include: 11) Negotiating with all involved in care issues to establish and promote good working relationships and improve the coordination of the patient journey 12) Establishing effective communication networks with clinicians and other team members and ensuring the continuation of good communication 13) In particular, develop close working relationships with the existing Frailty and Cancer Care Coordinator and the Parkinsons Disease Nurse to recognize cognitive impairment 14) Recognising people's needs for alternative methods of communication and respond accordingly 15) Keeping a diary of all team meetings and minuting those meetings 16) Producing reports of care plans as advised by lead clinicians 17) Preparing reports on behalf of Clinical Leads for peer review activities 18) Updating and maintaining a Directory of Services in real time 19) Providing a local point of contact for bereaved relatives, sign posting towards appropriate support at any stage following the loss of a relative or close friend to dementia 20) Ability to discuss blood test results and care pathways with a degree of knowledge.

Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, PCN staff and other healthcare workers.

They may also have access to information relating to the PCN as a business organisation.

All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the PCN may only be divulged to authorised persons in accordance with the PCN policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety Under the Health and Safety at Work etc.

Act 1974, it is the responsibility of individual employees at every level to take care of their own health and safety at work, and that of others who may be affected by their acts at work.

This includes co-operating with management in complying with health and safety obligations, particularly by reporting promptly any defects, risks or potential hazards.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the PCN Health & Safety Policy, to include: Using personal security systems within the workplace according to PCN guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified

Working Time Regulations:

The post holder must ensure that they do not work more than an average of 48 hours per week based on a 17-week period regardless of whether this is for the Trust as a secondary contract, as overtime, bank/casual, agency work or with another employer.