Administrative Assistant - Shrewsbury, United Kingdom - The Autism Service

The Autism Service

Verified Company

Shrewsbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

THE OPPORTUNITY

We are seeking an administrative assistant on a full-time basis to join the existing team, working from The Autism Service head office in Shrewsbury.

Previous experience of the NHS or working in a healthcare setting is desirable, along with an excellent working knowledge of IT systems, customer service skills and phone etiquette.

RESPONSIBILITIES

Responsibility of own case load of clients
Scheduling appointments for ASD and ADHD assessments
Liaising with clients, clinician's and clinics
Organising clinics and clinician availability
Completing administrative checks of clinical reports
Collecting client feedback after they have had an assessment through our services
Accurate recording of patient information
Keep spreadsheets uptodate so live information can be reported to management
Documenting and filing away patient data
Work in accordance with the targets and goals of the business, and be proactive in achievement of these targets and goals
Manage customer service issues and contribute to working towards a resolution
Audit of processes to ensure compliance with company procedures and policies
Organise own workload to balance demands caused by daily duties and other tasks
Able to work effectively as part of the team and problem solve issues as they arise

BENEFITS
In return for your work, commitment and ideas, we can provide you with:

Salary of £22,500 per year with 28 days annual leave
Monday to Friday with a Saturday rota between the administrative staff (1 in 5 Saturdays, with the following Friday off in lieu)
Friendly, fun, capable and supportive colleagues
Accessible managers and directors (flat hierarchy)
Regular appraisals with a focus on your personal and professional development

OUR COMPANY
Shropshire Autism Service Ltd.

(trading as The Autism Service) is a private psychology-led diagnostic assessment service for children and adults with Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD).

Initially launched in Shrewsbury in 2019, the service has expanded and now has clinics in multiple locations across the UK, with a workforce of around 50 clinicians, and a brilliant administrative team (that you could be a part of).

We are a mixture of psychologists, doctors, nurses, speech and language therapists and occupational therapists, providing National Institute for Health and Care Excellence (NICE) guideline compliant multi-disciplinary team diagnostic assessments, with support provided by the administrative and management team from our head office in Shrewsbury.

Our goal is to provide the highest quality, reliable assessments, without waiting lists, so that our clients can access the help and support they need, and enjoy mental well-being.

Shropshire Autism Service Ltd. is fast growing and this is a very exciting time to join us

Job Types:
Full-time, Permanent

Salary:
£22,500.00 per year

Benefits: