Deputy Building Manager - Liverpool, United Kingdom - Cadagio Ltd

Cadagio Ltd
Cadagio Ltd
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our client are looking to recruit A Deputy Building Manager, you'll be responsible for supporting the Building Manager with the operation and management of a Purpose Built, Student Accommodation.

You will support the Building Manager in managing a smallteam and be responsible for the lettings, tenant management, including rent collection, and health and safety for the building.


Primary Responsibilities:


Lettings:

  • Ensure maximum occupancy throughout the academic year.
  • Work with relevant team members/ external contractors to ensure marketing material, including website and social media, is uptodate.
  • Respond, and follow up on all enquiries.
  • Arrange and conduct viewings of rooms, in person or through video tours.
  • Build and maintain relationships with local colleges and universities.
  • Attend university open days and housing fairs.
  • Issue and countersign tenancy agreements on behalf of landlords.
  • Keep up to date with competitor activities.
Tenant Management;

  • Manage the check in and inventory process.
  • Manage rent collection from students.
  • Respond to student queries and resolve any complaints.
  • Ensure student's adhere to terms of tenancy and any internal policies/procedures.
  • Manage student events throughout the academic year.
  • Manage the check out and deposit return process.
  • Measure the customer experience using internal surveys, and act upon results.
  • Be vigilant of student welfare issues and offer advice or signpost where necessary.
Building Operations;

  • Ensure all planned preventative maintenance is carried out as required (this may involve carrying out tasks, delegating to other staff or outsourcing).
  • Ensure health and safety guidelines, and any internal policies or procedures, are adhered to by staff, students, visitors and contractors.
  • Identify maintenance issues and seek to resolve these.
  • Obtain quotes for servicing and maintenance works.
  • Review RAMS where required.
  • Ensure the building is compliant, with risks identified and appropriately managed
  • Manage stock levels and order supplies.
  • Manage room turnaround in between tenancies, including maintenance and cleaning.
  • Respond to incidents out of hours which require Management staff.
  • Build and maintain relationships with local authorities.
Staff management/supervision;

  • Responsible for managing the daytoday activities and guidance of the student liaison and service operative.
  • Hold 6monthly reviews with team members and set SMART goals.
  • Supervise the work of cleaning and security staff and update roles as required.
  • Facilitate cleaning and security staff training.
  • Provide out of hours support for security staff.
  • Ensure staff members and contractors are aware of and abide by internal policies and procedures.

Essential Skills Required:


  • GCSE English Grade C/ Grade
  • Previous management experience within a similar role or environment.
  • Competent in the use of Microsoft office products.
  • Excellent interpersonal skills.
  • Knowledge of health & safety requirements
  • Friendly and approachable.
Desirable Skills

  • ARLA Propertymark
  • ARMA Property Qualifications
  • Valid driving licence and car
  • First aid & fire marshal
  • Previous experience in the PBSA sector
  • Competent in all social media platforms

Salary £23,000 (negotiable depending on experience)


Hours of work are 9am - 5pm, Monday - Friday. Occasional weekend work may be required, especially during July, August & September.

Training and development provided

**_We are acting on behalf of an inclusive, equal opportunities employer._
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