Rtt Co-ordinator - Salisbury, United Kingdom - Ramsay Health Care

Ramsay Health Care

Verified Company

Salisbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description

RTT Pathway Coordinator | New Hall Hospital | Full Time 37 Hours Per Week

The Role

Based at New Hall Hospital, the main objective of the role is the responsibility for the management and validation of the 18week referral to treat time (RTT) ensuring the provision of a systematic, efficient and confident service.
To be successful in this role, you will need to demonstrate you have significant experience in managing patient pathways. You will have excellent communication and organisational skills with the ability to negotiate and liaise effectively within a team based environment. A highly visible presence in the department is expected ensuring a responsive and proactive service to patients and staff.
You will need to have the ability to learn and adapt the role to enhance the offering and availability for the hospital whilst working within very tight deadlines. You will also need to be target driven and have a proven track record of achieving results.
The role will report in to the Administration Manager and work with Consultants, Consultant Secretaries, HOD's, Clinical and Administration Teams.
The working hours are 37.5 hours, Monday to Friday between 08.00 and 18.00 to meet the needs of the role.
Responsibilities
To work primarily independently and on own initiative with mínimal supervision to carry out the duties of the post
Take responsibility for the prioritisation of workload. Respond to changing priorities and conflicting demands in an effective manner and develop systems to improve effectiveness of the post
Manage complex patient pathways from multiple specialties, in line with the agreed Trust Access Policy
Provide advice to Consultants and Administration teams where there is a lack of awareness or following of the policy. Be sufficiently skilled to impart knowledge and skills effectively to others across a variety of staff levels and disciplines
Work collaboratively with consultant secretaries and clinical teams within the hospital to ensure appropriate management of patient information and the coordination of patient pathways. To have sufficient understanding of the secretarial and administrative processes to support this
To be sufficiently skilled to understand the 18 week processes to enable interpretation and analyse of the 18 week pathways from multiple specialties across the directorate to execute a range of trust policies and procedures
Actively manage patient's pathway ensuring any diagnostic tests, appointment and admissions are arranged in a timeframe that ensures patient service their treatment within the national waiting time targets
Ensure appointment and admissions are arranged effectively to achieve the following current national and local wait time targets
To negotiate appointments for patients with other members/departments so ensuring the targets are met
Highlight and address any processes inefficiencies that delay the patient journey. Implement process improvement by process redesign followed by awareness and training sessions
Expedite admissions and appointment for patients if necessary through negotiation with the administration teams
What you'll bring with you
Demonstrable proven organisational and time management skills
Ability to write and present clear, concise and relevant information in a variety of formats
Proven ability to make decisions and establish priorities under conflicting demands
Very organised, a good communicator with a high degree of computer literacy
The ability to successfully influence at all levels within the hospital
The ability to make decisions and use your initiative
Strong communication skills
A flexible and positive attitude
In return we offer
Competitive salary Plus Enhancements (if eligible)
33 days annual leave inc bank holidays which increase with service (pro rata)
Private Healthcare
Contributory Pension Scheme
Life Assurance
Ramsay benefits scheme and access to register the blue light care for shopping discounts
Excellent Training and Development Opportunities

Subsidised Staff Restaurant

About Us
New Hall Hospital in Salisbury is a beautiful Grade II Listed Building with new modern Theatres, Day Surgery, Outpatients, Radiology, Physiotherapy and Inpatient Wards. New Hall Hospital is now the second busiest spinal hospital in the UK. Ramsay Health Care UK is part of a global hospital operating group and is now the 4th largest provider of private health care in the world.
Ramsay Health Care UK is a wellestablished global hospital group with over 50 years' experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. "The Ramsay Way" culture recognises that people