Travel Consultant/venue Find Consultant - Derby, United Kingdom - Able Personnel UK Ltd

Tom O´Connor

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Tom O´Connor

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Description

Travel Consultant/Venue Find Consultant
Full-time role, Monday - Friday 9am till 5:30pm

Permanent position

Hybrid working role, however training and some days in Derby DE21


Duties:


  • As a Venue find consultant you will be working within a team servicing multiple customers who wish to book corporate travel, meetings, events.
  • Exceeding customer experience, expectations, and service levels
  • Understand and correctly record policies, bookings and profiles in all relevant company systems
  • To highlight service, savings, processes and policy compliance opportunities to the operational management team
  • To build strong relationships with internal and or external clients
  • To process bookings, amendments and cancellations within service level agreement
  • Ensure best fares rates are offered and agreed
  • Resolve customer and supplier queries

Essential:


  • Must be computer literate with Microsoft office
  • Basic data entry skills
  • Strong written and verbal communication skills
  • Experience of working in a Hotel, Travel Agency, Hotel, hospitality or events industry

Benefits:

- £20,500 per annum

  • 23 days' holiday + stats with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme
  • Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Excellent promotional Prospect

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