Medical Writing Lead - Leeds, United Kingdom - Little Journey

Little Journey

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role is the backbone of Little Journeys content and written marketing and medical materials.

For us to deliver the best possible, personalised healthcare experience to children and be competitive in our market, our content needs to be accurate, trustworthy, engaging and fun.

You will manage a team of 3 content writers and ensure all our copy fits within our brand and regulatory guidelines.

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The role
This position reports into our Chief Product Officer, Sophie. You are end responsible for the performance of your team. You will lead all Medical copywriting, leading the creation and execution of our procedural content.

We currently support eight healthcare procedures, by 2025, we aim to provide more than 25 procedures and ultimately support 1 million children.

You will work closely with the Product Team on user content direction and implement user feedback. You will also lead co-creation workshops with healthcare professionals, charities, and other bodies. Coordinating voice overs, creating play materials, translations and user acceptance testing are also in your remit.

Additionally, you will work with our Regulatory and Governance Lead to ensure our documentation is in line with necessary standards.

You will be the final sign off on all written content for Little Journey and make sure it's aligned with Little Journey's voice and standards.

Measuring success

Immediately: Action plan in place to have 16 key content themes (different medical procedures) delivered in 12 months. You are well integrated with your team, and everyone is productive and happy in their roles
6 months: Various key projects completed, meaning all content effectively delivered so the business will hit key customer milestones
12 months: All content created for Little Journey to support 16 more medical procedures consistently, and best practices are widely adopted in the team and have become business as usual.

Requirements:

Skills needed

Non-negotiable:

You are a Medical Doctor, or have a degree in Biomedical Science or similar, and written about a wide range of medical procedures
Experienced either mentoring a team of junior copy writers, or previous line management experience ensuring high staff retention, high productivity and a collaborative, trusting and fun work environment
Clear, concise, and engaging writing style for a range of audiences you can show us a portfolio
Experience setting the tone for content creation and maintaining this throughout the company

Desirable, but we can support:

Identifying new opportunities for cocreation with industry professionals
Line Management experience (hiring, firing & performance management)

Behaviours and values needed

Collaborative, able to work in a multidisciplinary team. This role requires crossfunctional team work, with UX designers, marketing personnel and software engineers
Nurturing leadership style fair, enabling, and inspiring. This is a passionate and intelligent team, they need a leader that gives them opportunity to learn and grow, and also embody best practice and inspire staff to do an amazing job.

Benefits

25 days annual leave prorata (plus public holidays)

- £500 annual training budget
- £200 home working budget

Flexible working within core hours
Workplace pension
Friendly and collaborative team who value and respect each other

Additional info

This role is either based in Leeds (office based or hybrid) or home based, with quarterly in person team meetings.

About Little Journey
Little Journey was founded in 2018 by Dr Chris Evans and Sophie Copley.

As an anaesthetic doctor and father himself, Chris witnessed first-hand the distress experienced by children and families coming to hospital for surgery.

Partnering with Sophie, an expert in human-centred product design, they created a prototype version of the Little Journey app to support children undergoing elective surgery.

Since then, the business has accelerated quickly, having been adopted in more than 100 healthcare organisations worldwide. We also partner with leading organisations such as LEGO and top tier pharmaceutical companies. They provide us global access to paediatric services and clinical research, helping us reach more children. We received investment from internationally leading VC funds and are using this to scale further into other markets. Our technology is already available in 16 languages and counting

Our teams are grouped into Product, Technology, Delivery, Operations, Commercial and Science departments, and we are hiring talent across all these functions to help us achieve our mission.

**Diversity & Inclusion