Operations Manager - Ashford, United Kingdom - Recruitment Solutions (Folkestone) Limited

Tom O´Connor

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Tom O´Connor

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Description
We are currently supporting a dynamic software and design agency set in a beautiful location on the outskirts of Ashford, Kent, who are seeking an Operations Manager to join their team


You will be part of a senior leadership team and will be responsible for the day-to-day management of the business, as well as overseeing design and software development projects and managing key client relationships.


Working closely with the CTO and Creative Director, you will play an integral role in setting the commercial strategy of the business and driving its development.

The agency is a small but fast-growing team of seven who specialise in providing software, webdesign and marketing materials to a wide range of clients, including major international pharmaceutical companies, trade associations, insurance brokers and public affairs consultancies.


As Operations Manager, you will also act as Product Manager for one of the UK's Leading cloud-based systems, as well as overseeing support, client onboarding and marketing.

Your responsibilities will include product and delivery management.

Required skills and experience.


Essential:

  • Educated to degree level, or significant experience in a relevant role
  • Ability to effectively plan and manage design and development projects
  • Track record of successfully onboarding and managing clients
  • Strong organisational skills and an ability to work on multiple projects and systems
  • Excellent communication skills
  • An analytical mind and excellent problemsolving skills
  • A proactive, cando attitude, and the initiative to develop new skills and knowledge

Desirable:

  • Senior leadership experience
  • B2B SaaS product management experience
  • Track record of successfully dealing with large international clients
  • Knowledge of Information Security and ISO27001
The Benefits


Salary offering £35-40k D.O.E plus bonus and a 5% contributory pension, 20 days' annual leave plus bank holidays and a day off on your birthday.

You'll be encouraged to develop your skills set, with funds provided for you to undertake relevant external coursesor training programmes.


The position is predominantly office based, but there may be an opportunity for hybrid working once you've got to grips with the role.


Our client is based in a beautiful location out in the countryside, so you'll need a driving licence and vehicle.


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