New Propositions Specialist - Reading, United Kingdom - Three

Three

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here.

We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry out their role.

Excluding retail, core hours at Three are between 1000 and 1600, with operating hours between 0800 and 1830. This allows employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830

A curious mindset, looking for inspiration as you input into the NPD roadmap that will differentiate Three UK in the market across non mobile products.
Stay close to the competition and understand their customer offer and recommend how we best respond to create a point of difference.
Strong understanding of customer journey (digital first) across all our channels and ensuring appropriate requirements are captured to have Customer at heart of all decisions.
Manage any issues, risks and concerns with the delivery of the new propositions working crossfunctionally and closely with Commercial, Service, Retail, Digital, Finance, Technology and LGRA teams as necessary, to resolve and track these to completion.
Support gathering of business requirements, business rules and guide DG / MEC inputs for all new propositions being developed.
Support and collaborate with build, test, deployment and trial of the new propositions being executed and launched in the market.
Support GTM activities for delivering the new proposition in the market.
Support post launch activities like hypercare and incident management process during the warranty period
Support the new proposition documentation process.
Support any partner or vendor interlocks needed to deliver the new proposition.