patient experience coordinator - Greenhill - beBeePatientExperience

    beBeePatientExperience
    beBeePatientExperience Greenhill

    9 hours ago

    Job title: Patient Complaints

    Description

    Complaint Handler Role

    Coordinate complaint investigations and resolutions with stakeholders, ensuring regulatory compliance.

    The Complaint Handler position involves communicating with complainants, preparing detailed responses,
    and contributing to quality improvement initiatives that enhance patient experience.

    • Support organizational learning and data protection standards
    Key Requirements:
     Maintain effective communication with internal teams.
    Prepare high-quality responses addressing client concerns.
    Enhance overall service delivery by leveraging feedback from clients