Service Coordinator - London, United Kingdom - SENSETECH SYSTEMS LTD

SENSETECH SYSTEMS LTD

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1. OUTLINE

A successful Service Coordinator will need to be motivated, have good attention to detail and take pride in their work.

You will require a willingness to take ownership and responsibility for your role and to work well with other departments around you to build and manage relationships.

Technical Skills

You will be required to have:

A minimum of 5 GCSE grade C/4 or above (or equivalent), ideally in Maths and Science.
A working knowledge of Microsoft packages including Outlook, Excel, and Word.
An understanding of service procedures would be beneficial.

All items listed below will be undertaken through training and working with the Service team.

2. MAIN DUTIES & Responsibilities
The role of Service Coordinator is to undertake general Service Coordination tasks and duties.

The Service Coordinator is expected to maintain the company's standard of work in all duties.

You will have overall responsibility for the below tasks:

Overview of work stream and roles undertaken:

General Office Duties including sending and receiving mail, answering the telephones, organising returns, receiving deliveries, and arranging couriers.
Scheduling of the Service Engineers, raising of jobs and contracts, raising of quotes, and creating and issuing purchase orders from Service Executive requests for materials and Sub-contract labour.
Liaising with Service Executive, Business Development Consultants and Engineers to co-ordinate deliveries from the office to site.
Raising of invoices to process onto Sage software.
Support Sales with Small Works quotes and update maintenance renewals.

This list is not exhaustive, and the duties outlined in this job description may change over time.

3. Company requirements

To observe and abide by the Company's personnel policies.
To observe and abide by the Company's Health and Safety polices.

4. Key Result Areas

Provide the Service Executive effective support both in and out of the office.
Provide the Service Executive accurate delivery information and continued updates to aid smooth running of the services and remedial works.
Teamwork.
Professional customer and supplier liaison.

Benefits: