Maintenance & Service Administrator - Newry, United Kingdom - M&M Refrigeration Ltd

Description

At M&M Services Ltd we are recruiting a Maintenance & Service Administrator. This is a wonderful opportunity to become part of a great team.

Main Duties

- General administration duties

• Receiving & responding to inbound calls
• Responding to customer queries in a timely manner
• Accurately pricing maintenance contracts and service calls to meet KPIs
• Recording all maintenance/service jobs on our electronic system with accurate information
• Organising engineers diary to ensure they have a full days work
• Ascertaining specific invoicing conditions, ie correct PO's, job numbers, etc
• Liaising with suppliers in the procurement of parts and materials
• Reporting warranty calls to manufactures and obtaining confirmation of repair/replacement
• Issuing gas safety certificates
• Completion of Risk Assessments and ensuring engineers are always adhering to Health & Safety procedures.
• Liaise with our Accounts Department, Project Managers and Estimating team when required
• Other administrative duties
• Strong IT and computer skills

- Minimum 1 years experience in an office environment

- Educated to a minimum of GCSE standard, at least Math and English

• Ability to work cooperatively with both peers and superiors
• Exemplary Customer Service skills
• Ability to demonstrate Microsoft Office skills, particularly Word and Excel
• Ability to work to deadlines and targets and prioritise workload
• Good attention to detail & quick learner
• High level of enthusiasm and resilience

Benefits

• Pension
• 28 days annual leave
• Bonus scheme

Hours of work

• Mon, Tues, Wed, Fri 8am 5pm Thursday 8am 1pm

Job Types:
Full-time, Permanent


Salary:
Up to £25,000.00 per year


Benefits:

• Company pension
• Onsite parking

Schedule:

• Monday to Friday
• No weekends

Experience:

- office: 1 year (preferred)


Work Location:
One location