Funeral Service Administrator - Chorley, United Kingdom - B Livesey Ltd Funeral Directors

Description

We have an opportunity to join our independent funeral home located in Chorley on a full-time permanent basis.

Our Funeral Administrators are an important part of the team, they offer a warm welcome, and guide families through the full funeral process from the initial contact through to beyond the day of the funeral.

The roles require interpersonal and listening skills, with an eye for detail and accurate administrative skills.

As well as supporting families they are responsible for ensuring all the relevant paperwork and documentation is completed accurately, and on time.

We must stress that this position will involve coming into contact with deceased on a daily basis.


About this Roll:

• The position is Monday to Friday 9:30am till 6:00pm and every other Sunday in 10:00am till 2:00pm however you must be flexible to meet the demands of the business
• Maintaining the appearance of the office and its facilities
• Welcoming clients and visitors to the funeral home
• Diary management including the booking of funeral arrangements, funeral dates and times, general appointments, vehicle hires etc.
• Overseeing the administration required on funeral arrangements including the completion of all relevant paperwork, booking of venues, arranging floral tributes, obituary and acknowledgement notices etc.
• Design and production of printed order of service, memorial cards and pew cards
• Liaising with crematoria, cemeteries, GP surgeries, coroners offices, hospitals, celebrants and ministers
• Assisting with the movement of the deceased within the funeral home
• Caring for families during their visit to our funeral home to visit the deceased
• Releasing Cremated Remains
• Taking payments and produce receipts
• Ensure that Data Protection legislation and GDPR is adhered to at all times
• Help with organising our annual memorial service, charity and community events
• Other ad hoc duties to assist the smooth running of the business
• Attention to detail, accuracy and excellent communication skills
• Well organised, selfmotivated with excellent time management skills and able to priorities your workload
• Ability to work in a busy office environment where timescales and multitasking are imperative
• Good use of Microsoft Office (Microsoft Word/Microsoft Publisher)
• Must be able to work as a team
• Ability to adapt to using in house funeral management software and various administration portals
• Approachable and comforting disposition towards visitors with a caring nature and able to deal with other people's distress and emotions without being affected yourself
• Smart and well presented at all times

Applicants should send their full CV and cover letter stating current salary and notice period required for the attention of Nicola Bradburn.

Salary to be discussed at Interview.


Benefits:

• Company pension
• Onsite parking

Schedule:

• 8 hour shift

Application question(s):

• Do you live within 10 miles of our funeral home?

Education:

• GCSE or equivalent (required)

Work Location:
One location

Application deadline: 13/02/2023


Reference ID:
Funeral Service Administrator