Travel Claims Handler - Cardiff, United Kingdom - Yolk Recruitment Ltd
Description
Join a team of dynamic problem-solvers as a Travel Claims Handler in CardiffThis is your chance to be a part of a rapidly growing, data-driven, and agile insurance company.
With the option of hybrid working, you'll have the flexibility to balance your professional and personal life while making a real impact on customer experiencein Claims.
Get ready for a challenge as you'll be:
- Providing top-notch customer service that exceeds expectations.
- Proactively managing your own case load
- Determining indemnity, liability, and on travel claims
- Uncovering and reporting fraud indicators to keep the business secure.
- Negotiating settlements with confidence
- Staying on top of compliance with regulations and legislation
- Improving processes and making a real impact within the claims area
- Supporting the Claims Team Leader and contributing to success as a team player
- Maintaining high quality, service standards, and productivity levels that sets the bar for the industry.
Skills and experience you'll bring to the team:
- Experience in a fast-paced travel insurance claims environment (preferred but not required)
- Exceptional communication skills and the ability to build strong relationships with ease.
- Data interpretation skills that inform smart and effective action
- A selfmotivated, cando attitude with a passion for teamwork
What you'll get:
A competitive salary range of £20,000 to £26,000 (depending on experience)
- Opportunities for annual salary reviews and career growth
- 33 days of annual leave (25 days + 8 bank holidays)
- Monday-Friday hours 95.30pm
- Hybrid working options in a prime central Cardiff location.
- Access to the Nest Pension scheme
- The tools and equipment you need to work comfortably from home and in the office.
- Encouragement and support for professional training and qualifications
- A generous refer a friend scheme.
- Discounts on central Cardiff NCP car parks
- Exciting group social events
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