Customer Service Advisor - Lancing, United Kingdom - National Parking Control Ltd
Description
The Company:
Based in Sussex we have grown and developed into one of the leading Car Park Management companies within the UK, renowned for our client first service and innovative technology.
Managing Car Parking is not easy, but we ensure it's rewarding. We offer great incentives including employee discount cards, company events, free parking and much more.
We believe in investing in our staff and have regularly helped people progress in their careers, gaining new qualifications and experiences through our training and development programmes.
The Role:
This is a fantastic opportunity for an enthusiastic Office Administrator to join a dynamic and fast growing company. We are looking for this individual to focus on building and maintaining relationships with our existing customer base.
Responsibilities:
- Answer client queries and keep them uptodate.
- Provide quotations and invoices.
- Arranging installations (signage, cctv, payment machines).
- Send communications to current car park users.
- Issue parking permits.
- Update client and site information on the inhouse CRM System
Skills:
- Excellent interpersonal and communication skills, both verbal & written.
- Very good administration skills
- Wellorganised and great attention to detail.
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£23,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location:
In person
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