Hybrid Working - Grantham, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates

Verified Company

Grantham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hybrid Working - Inbound Retentions Sales

Location:
Hybrid working in Nottingham based office. 2 days per week. Equipment will be provided for Home working.

Salary:
£22,000 per year + Average OTE Bonus of £7,800 per annum

Contract Type:
Permanent, Full Time. 37.5 hours

12 Months consecutive sales experience within the last 4 years is required to be shortlisted

The role you'll do:

As a Customer Sales Advisor in our Retentions team, you'll be the first of call for customers who are renewing or cancelling their plans

Day-to-day, you'll:

Retain customers and also upsell further insurance policies
Use your brilliant sales and customer service skills to suggest other products that give added peace of mind.
Share the features and benefits of protection products to help customers find the one that's right for them.
Build rapport with customers, get to know their individual needs and put their interests first, so they continue their protection with us.

What else to expect:

In a 4week training programme you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
You'll work on a shift pattern between 8am 8pm on a 5 week rota. This includes 2 Saturdays in 5 weeks.
We'll provide all the equipment you need, but you must have broadband access.

The experience and skills you need:

A solid background in targeted sales
A driven mindset with strong sales skills and a love for hitting targets
Proven experience of working autonomously or in a homebased position
Great communication skills you're at ease building rapport, listening to customers and demonstrating empathy when needed
A team player committed to creating an excellent customer experience
Unflappable and resilient attitude to juggle tasks and bounce back quickly

Our Benefits:

Comprehensive training with clearly defined career progression opportunities
Regular incentives with amazing prizes to be won
Annual leave 33 days annual leave (including bank holidays)
Pension scheme matched employer contributions up to 5% of basic salary
Life assurance employer funded cover of 4x basic salary
Please note you will only be contacted if you match the experience required and have been successfully shortlisted.

Contact

**Jessica White