Full Time Receptionist - Aberdeen, United Kingdom - The Craibstone Suites
2 weeks ago
Description
We are looking for an experienced Full-Time Hotel Receptionist for our 4 star serviced accommodation in the city centre.
You will be required to work
5 days out of seven (approximately 30-35 hours in total) so flexibility is key.
Shift pattern is normally from 11am-6pm Monday-Sunday although this may vary according to business requirements.
Immediate start is required.
Duties include but not limited to:
- Dealing with enquiries for accommodation
- Negotiating Rates with potential customers
- Checking guests in and out
- Taking payments and compiling guests' bills
- Upselling
- Ensuring that all guests enjoy their stay fully
- Answering, screening and directing calls
- Balancing shift takings
- General administrative and clerical support
- Prepare letters and documentation
- Updating the rates and availability on various online booking websites
- Dealing with complaints and problems that may arise quickly and efficiently
- Tidy and maintain the reception area
- Social Media updates
- Communicate with management to highlight areas of concern or identify potential leads
- Monitor housekeeping staff to ensure suites are immaculately presented
Job Types:
Full-time, Permanent
Salary:
Up to £10.42 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Application question(s):
- Do you live in/near the city centre?
- Do you speak fluent English?
- Do you have experience in a similar role? 1 year's experience preferred
Work Location:
In person
Expected start date: 19/06/2023
More jobs from The Craibstone Suites
-
Part-time Receptionist
Aberdeen, United Kingdom - 1 week ago
-
Part-time Housekeeper
Aberdeen, United Kingdom - 3 weeks ago
-
Part-time Receptionist
Aberdeen, United Kingdom - 3 weeks ago
-
Part-time Housekeeper
Aberdeen, United Kingdom - 3 weeks ago
-
Part-time Housekeeper
Aberdeen, United Kingdom - 3 weeks ago
-
Part-time Receptionist
Aberdeen, United Kingdom - 4 days ago