Head of Product - London, United Kingdom - Intelligent People Ltd

Intelligent People Ltd
Intelligent People Ltd
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

We're searching for a Head of Product / Senior Banking Product Manager / Product Lead Consumer Banking to join a pre-IPO specialist retail financial institution.

Founded over 50 years ago, they're an established & respected brand. They continue to empowertheir retail and business customers by serving best-in-class digital financial services.
You will hit the ground running, working in a fast-paced environment agile environment. It's a hands-on role where you will have the opportunity to build & grow a small team. You'll enhance existing products, improve functionality and build new components.
This is a hybrid role based in London (zone 1) going into the office 3 days per week.
The Head of Product / Senior Banking Product Manager / Product Lead Consumer Banking will:

  • Be responsible for the development & management of the Private Banking, SME, UK resident & international digital account product range over the full product lifecycle
  • Be accountable for delivery of the current account balanced scorecard
  • Be the voice of the customer across all touchpoints in their journey, working to understand their needs & improve customer experience
  • Take the lead with commercial performance & P&L
  • Ensure all products are legally compliant (this is an FCA Certified role)
  • Set the product strategy & roadmap for the current account portfolio
  • Own the endtoend digital product journey, driving the digital experience from onboarding to servicing to subscription purchase and utilisation
  • Own the accurate forecasting and delivery of all financial metrics
  • Recommend and implement pricing changes to reflect desired market position, margin, fee income, balances and costs
  • Collaborates with the operations team to ensure delivery and optimisation of all operational forecasting, processes, systems, infrastructure and resources
  • Identifies, validates, owns business case and sets clear requirements for strategic and tactical product changes/launches to drive growth, profitability and optimise costs
  • Previous experience as a Product Manager with UK retail/business current account banking products/services.
  • Experience in a regulated financial services environment
  • Strong digital product development and distribution experience
  • Demonstrable customer focus
  • Demonstrable digital capability
  • Commercially astute and articulate
  • Uptodate understanding of regulatory environment
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