Administrator - New Part Time Role - Cheltenham, United Kingdom - apt marketing & pr limited

Description

About the role:

Thank you for expressing interest in our administrative vacancy.

We are a family-run organisation, operating three hospitality and travel brands and we are looking for an exceptional administrator to join our team.

The core role, representing 75% of the vacancy, is administration for Compass Holidays. This is a tour operator, organising walking and cycling holidays globally.

We are responsible for ensuring clients have an exceptional time, and we handle everything from booking and confirming the hotels to providing their routes.

The administrative role supports the holiday booking from start to finish, including booking and confirming hotels, taxi transfers, cycle hire etc., and liaising with our clients and partners.

This also includes bike rental for the fleet that we have that supports holidays and general rental.

The remainder of the role is working for our other brand Beechurst Serviced.

Beechurst Serviced Apartments are brand new holiday lets (think AirBNB) in Cheltenham.

While much of the booking process is automated, there are a small number of administrative tasks required to support the bookings, including organising the rota for cleaning for example.

The way we work:

We appreciate it is unusual to work for multiple brands, but you will be fully supported with training, processes and a team to help you deliver in the role.

As such, the people you will be working with are an important part of the role.

The businesses are all family-run, by Angie & Steve, with their daughter Victoria and honorary daughter Kelly.

We work hard but also love to laugh, and we're motivated by doing the job right and keeping our clients happy.

What we like and respect is someone who is not afraid to get stuck in, is honest, fun-loving and would describe themselves as a 'doer'.

While there are defined roles, we like to maintain a relatively flat structure and encourage our team members to step outside their job description to take on things that they enjoy or will help them in developing themselves and their skills in areas that they find interesting.

It therefore means the role is most suited to someone who is self-motivated and likes the idea of team success.

Skills required:

Ultimately, we like to find the best person rather than the best skillset, so as long as you can learn, get stuck in and bring some enthusiasm with you, we'll consider you for the role.

That said, there are a few skills that will make you more suited to the role:

exceptionally well organised

excellent attention to detail

good interpersonal skills & telephone manner

good numeracy and literacy

good computer skills on Microsoft Software

ability to focus and stay focussed as the job can be fast paced

honest

good sense of humour

cup of tea or hot drink drinker (not essential, but we drink a lot)

happy to help us keep a very busy team on the straight and narrow.


Office hours: 9am - 5:30pm with one hour for lunch is standard but we are pretty flexible and will work round the right person.


Location:
the role is undeniably easier when office-based, because you can draw on the experience of the team. However, we can flex this when required.


Term:
the role is currently a temporary six-month term, with the potential to become permanent.


How to apply:

A copy of your CV

Up to 100 words on why you feel you are the best person for this role

An idea of salary expectations / previous salary

Your personal preferences e.g. part or full time, home or office based etc.

Availability for interview (video or face to face)

Availability to start i.e. immediate start or notice period from your current role.