Contract Support - Heathrow, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Heathrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

_Are you super organised with strong administration skills? Able to understand and interpret CAD diagrams?_
-
Main responsibilities: _

Day to day operation of a CAFM and Financial system (full training will be provided)
Daily liaison and updates with key customers, engineers, management & engineering teams
Ensuring that SLA and KPI's are met through effective management of the CAFM system
Understand, anticipate and deliver customer (internal and external) needs while building effective relationships
Understand procedures and processes and operate them to the required standard
Achieve results within quality and time restraints.
Update all relative Helpdesk monitoring spreadsheets in line with KPIs
Additional Contract Support duties including payroll admin, QHSE compliance, reporting, parts ordering, logging and assigning PPMs & further duties where required

_Key requirements:
_

Able to understand CAD drawings (
essential)
Previous experience working with CAFM systems (
desired)
Excellent verbal and written English as well as clear communication (
essential)
Good basic education level (minimum A-C grades in English & Maths) (
essential)
Computer literate with experience using MS Word, PowerPoint, Access & Outlook (
essential)
Pervious experience in customer facing roles such as admin, customer service or helpdesk operator (
essential)

_Benefits:
_

_Further details:
_

This is a Monday-Friday office based role, working 40 hours per week with travel (once per week) to the Crawley branch_
1 day per week working in the Crawley branch (travel expenses will be paid)_