IT Governance Officer - Redhill, United Kingdom - AXA Partners

AXA Partners

Verified Company

Redhill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

AXA Partners are currently looking for an IT Governance Officer to join their IT team based in Redhill. The IT team provide IT support as a shared service to AXA Travel Insurance and AXA Assistance UK.

The two companies provide a range of Medical, Vehicle, Property, Lifestyle and Health Assistance and Travel Claims services to corporate clients.

You'll be accountable for IT Service Operations in the UK and Ireland geographies and for the execution of processes and procedures, within the IT Systems & Maintenance team, to ensure IT services remain in high availability and in line with AXA compliance and security standards

The role of IT Governance Officer will be to support the business in all aspects of governance and control. The role is hybrid based, partially in our Redhill office, covering Redhill and Athlone sites.

This role attracts a base salary of up to £30,000 + bonus and benefits.

Individual responsibilities/tasks/ Key Result areas

Carry out Internal Control Tasks such as access review, inventory
Track the status of Internal Control Tasks completed by other members of the IT wider IT team
Represent the IT team in client and internal Audits
Monitor ITSCM activity & progress
Carry out Incident, Change, Problemmanagement using Service Now ticketing system
Provide administration of asset, supplier, and risk management
Adherence and adoption of documented procedures
Ensuring documentation for processes are maintained and reviewed

The role will be positioned in the IT Support department consisting of the below teams:

IT Service Desk
Support & Maintenance Team
Solutions Delivery team

Your Profile Technical/ Functional Knowledge, Skills and Abilities**- Strong understanding and capability to analyse business needs and produce accurate documentation to satisfy service governance

Knowledge of general IT service requirements including risk, change, problem

- management

Excellent written English communication skills

Education, Professional Qualifications and Experience

ITIL or CompTIA qualification is desirable but not mandatory

About AXA
AXA Group is the world leader in insurance and asset management.

We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management.

AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission:
Empower people to live a better life.

Our values:
Customer First, Courage, Integrity and One AXA.

About the Entity

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

What We Offer
One of the best things about joining AXA is our rewards package.

At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.

You can expect to receive:

Group Personal Pension Plan
Annual company & performancebased bonus
Life Assurance 4x salary
Private Healthcare benefit
AXA employee discounts

Our ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences.

We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

LI-Hybrid #LI-UK