Event Co-ordinator - London, United Kingdom - bartlett mitchell - #HLHolborn

bartlett mitchell - #HLHolborn

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SKILLS

They should maintain the highest standards of hospitality in a corporate environment
Strong organizational skills, with the ability to multitask, prioritize tasks, and manage time effectively in a fastpaced environment.
Excellent communication skills, both written and verbal, with the ability to interact professionally with guests, VIPs, employees, and vendors.
Attention to detail
Ability to handle confidential information with discretion and maintain a high level of confidentiality.
Ability to work independently with mínimal supervision, as well as collaboratively in a team environment.
Flexibility in working hours

- "Can-do" attitude and ability to lift heavy objects and perform physical tasks, such as setting up meeting rooms and carrying supplies.

Advanced English skills

KEY RESPONSABILITIES

To develop the hospitality and event business through strategic planning, working with the internal teams on site to deliver high level hospitality events within the business. They will also be responsible for the active growth and management of both our large volume and VIP events on site, coordinating relevant personnel to deliver the events in line with the company standards.
Responsible for managing and actively developing all key stakeholder relationships as well as client relationships, managing lines of engagement and strengthening the existing departmental partnerships on site as well as identifying potential opportunities for service provision.
Develop client relationships and cultivate existing ones for repeat business
Target event business by developing relationships with key event stakeholders
Attend meetings and events where required to develop a network of contacts within the business
Utilise the event booking software system to identify new bookings and establish contact with event organisers
Manage all enquires in a timely manner
Maintain and keep accurate record of all communication
Undertake building tours where necessary
Discuss and confirm all booking details with the Client prior to the event to ensure clear mutual understanding and excellent execution
Ensure all event information is accurately compiled in a timely manner and communicated correctly to the operations team for execution
Be in attendance at events as required to ensure client expectations are met and handed over to the operations team
Ensure client floors are checked as standards met as per SOP
Support hospitality manager to ensure SOPs are up to date
Ensure Brochure and menus are up to date and correctly uploaded onto the catering website
Ensure post event client follow up is completed within 48 hours and feedback is gathered to ensure client satisfaction and continuous improvement is maintained
Be responsible for ensuring all event and hospitality billing is completed in an accurate and timely manner
Liaise with the management team giving regular updates on sales progress
Undertake regular market analysis to ensure our offer is competitive at all times and in line with market expectations
Liaise closely with the Events Team to progress an enquiry through to confirmation
Receive and implement all training required
Manage the events team to ensure company policies are followed and all business opportunities are maximized