Customer Service Advisor - Greenford, United Kingdom - Deva Services

Deva Services

Verified Company

Greenford, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Must have at least 1 year customer services advisor experience
Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford

The Job

Monday to Saturday
5 days out of Between the hours of 9am8pm
MUST BE ABLE TO PASS AN ENHANCED DBS CHECK

Role & Responsibilities:

To answer and deal professionally with incoming phone calls from occupational therapists and clients.
To make outgoing phone calls to clients to arrange delivery or collection of equipment and record all information accurately on the booking system.
To ensure all trained policies and procedures are followed correctly and accurately.
To process and file all driver paperwork when returned to the depot.

Please note this is not an exhaustive list of duties and responsibilities.

What we look for in a Customer Service Advisor:
A positive can-do attitude

Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable.
Good communication skill, resilience, flexibility, and an empathetic nature

The pay - £13.16ph inclusive of holiday pay

Job Types:
Full-time, Zero hours contract

Salary:
£13.16 per hour

Benefits: