Customer Service Representative - Boldon Colliery, United Kingdom - Kelburn Recruitment

Kelburn Recruitment
Kelburn Recruitment
Verified Company
Boldon Colliery, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Following the internal promotion of a team member, our client are now looking for a new customer service assistant to join their established team of 3.

As a member of the customer service team, you will play a central role in the established business. Working alongside the external sale team to receive and process orders from a wide variety of customers. This is a fast-paced role handling a significant number of orders to deadlines.


Key responsibilities:


  • Processing sales orders and ensuring accurate entries into the company's computer systems
  • Providing quotations and checking product availability and prices
  • Referring problematic issues that they cannot solve to management
  • Assistance in the maintenance of customer records and databases by entering and updating information as required
  • General office and administration duties

Requirements:


  • Natural communicator with excellent verbal, written and listening skills
  • High level of attention to detail and precision when processing orders
  • Structured and organised approach, with good timemanagement skills
  • Strong interpersonal skills and ability to build good working relationships
  • Ability to work effectively as an individual and as a member of the wider team
  • Good IT skills including Microsoft office; willingness and ability to work with and develop new skills using other systems and software as needed

Working Hours


This is a full-time office-based role, working Monday to Friday 9am-5pm with 4.30pm finish on Friday and will be offered on a temporary ongoing basis with an opportunity to go permanent.


Salary
£12.00 to £12.50 per hour dependent on experience


Benefits
25 days holiday plus public holidays and birthday, company pension, onsite free parking


Job Types:
Full-time, Temp to perm


Salary:
£12.00-£12.50 per hour


Expected hours:
No less than 37.5 per week


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (required)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:

IND
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