Senior Administrative Assistant - Lostwithiel, United Kingdom - Lostwithiel Town Council

Description

Lostwithiel Town Council

Senior Administration Assistant


Job Title:
Senior Administration Assistant


Accountable to:
Town Clerk


Base:
Lostwithiel Library

Hours of work: 16 per week


Salary:
NJC SCP 12-18 £24,496 - £27,344 pro rata

(plus, Local Government Pension Scheme)

Purpose of the Post

Key terms and conditions


Salary NJC SCP 12-18
(£12.73- £14.21 per hour)


Payment of Salary Paid monthly by BACS


Conditions of Service In accordance with the National Joint Council for

Local Government Services


Pension Membership of the Local Government Pension

Scheme is automatic unless you choose to opt out.


Hours 16 hours per week.


Place of Work Lostwithiel Library, Taprell House, North Street

Lostwithiel Cornwall PL22 0BL.


Benefits The Town Council will sponsor any relevant job


Leave Entitlement Annual leave starts at 22 working days plus two additional statutory days plus Bank Holidays (pro rata) and increases after five years of service. Continuity of relevant service will be honoured.


Expenses A car mileage allowance is payable for authorised business travel which excludes normal travel to and from home to place of work.

Job description

North Street, Lostwithiel and the role will be supervised and line-managed by the Town

Clerk. You will have office administration experience, an interest in working with people,

Disclosure and Barring Service (DBS) check and the post holder will be expected to cover the responsibilities of the Administration/Library Assistant when required.

Main duties & responsibilities are varied responsibilities:

• To distribute papers for all meetings to include redacting, formatting, producing tables & pdfs and to oversee the timely uploading of documents to the Members

Area of the website.

• To undertake all administrative and office support tasks delegated by the Town Clerk including, but not limited to, research for projects, tenders, Council service areas & sourcing products.
• To maintain and update the Council's risk assessments.
• Lostwithiel Library to oversee and record the training of Library staff and volunteers ensuring compliance with Cornwall Council set procedures including DBS checks.
• To work with other members of the team to ensure efficient running of the Town
• To assist with the delivery of Council events e.g., Civic Service, Mayor Making,

Remembrance, Beating of the Bounds including lawful road closures where applicable.

• To oversee the collation and retention all play park inspection paperwork.
• To undertake periodic checks of Town Council assets.

Administration/Library Assistant is not available:

• Answer phone and book call backs into diaries.
• Reception duties maintaining filing systems (computer and paper) when

Administration Assistant is not available.

• Answer general enquires and signpost to Cornwall Council if appropriate.
• Keep Town Council website & social media accounts up to date.
• Photocopy, scan, shred, bind & laminate.
• Prep rooms for meetings
• Library into Town Council meeting room and back to

Library.

• Key holder responsibilities ensure the library building is safe and secure at all times.
• Keep the office tidy and presentable.
• Library
• Process Library deliveries in and out.
• Open Library set up computers, greet volunteers & assign tasks.
• Close Library shut down computers, check on volunteers, log outstanding tasks.
• Respond to a wide range of enquiries in person, by telephone and online and signpost to other agencies and services as appropriate.
• Responsible for deploying volunteers and allocating daily duties, ensuring adequate cover. Work closely with all volunteers to offer support and advice. Direct, motivate and ensure they are aware of new developments.
• Promote the Library on social media platforms.
• Take Responsibility for maintaining customer records in line with Data Protection,

Freedom of Information and confidentiality.

• Help customers with PC access, printing and photocopying problems.
• Keep library tidy and presentable.
• Other Senior Admin duties
• Comply with the Town Council's policies & procedures at all times.
• Maintain the integrity of the Council in all internal and external communications.
• Adopt a positive and flexible approach to the variety of tasks and work patterns as the post will include some evening work attending meetings and occasional weekend work.
• To undertake such other duties commensurate with the level of the post and job purpose as required by the Town Clerk from time to time or as amended by a contract of employment.

• Customer Experience

• Drive to continually improve customer satisfaction and maintain a clear and consistent focus on delivering outstanding customer experience.
• Act in a way that actively demonstrates the Town Council's commitment to Equality and Diversity for staff, customers and partners.
• Undertake all activities in compliance with Health & Safety at Work legislation, all

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