Homelessness Prevention Officer - Oldham, United Kingdom - Oldham Council
Description
Place and Economic GrowthStrategic Housing
Ref:
G6/OL-73548
Contract:
Permanent
Salary:
£30,151 - £33,820 per annum (Grade 6)
Hours: 36.66 per week
Based:
Hybrid working a mixture of working from home and in the office. The Office is based at Civic Centre, West Street, Oldham, OL1 1UT)
Closing Date:
Thursday 2nd February 2023
Shortlisting & Interview Dates:
TBC.
Job Description & Person
Role Overview:
Key Responsibilities:
- To assess customer's needs accurately in accordance with the Care Act 2014, the Children Act 1989 and all relevant housing legislation.
- To undertake detailed casework with customers who are homeless or threatened with homelessness. This includes an assessment of legal duties owed, housing and support needs, the production of Personal Housing Plans and consideration of all suitable interventions and potential solutions to prevent homelessness.
- To write and issue all required notifications, letters of referral to other authorities where the customer's local connection lies elsewhere and outcome letters to advise the customer of the outcome of their initial interview. This includes 'minded to letters' and the drafting of the statutory s184 notification letters which must be approved by a manager before being sent.
- To visit customers who are potentially homeless and their excluders in order to assess and validate their current circumstances, as well as advising on options available to remain in existing accommodation.
- To organise specialist help and make referrals on behalf of customers to support them with specific problems e.g. substance misuse, mental health, debt management, benefits and council tax.
Key Requirements:
- Experience of and able to demonstrate the ability to motivate individuals.
- Ability to work under pressure and independently including the planning and organisation of own workload to achieve targets and meet deadlines including responding to emergencies.
- Able to deliver a customer orientated service and demonstrate an understanding of equal opportunities
- Knowledge and understanding of the complex issues contributing to homelessness and the impact on the lives.
Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
About Us:
Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.
We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.
The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.
Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels.
You can view the Values and Behaviours on our Greater. Jobs pages Working for OldhamFor details of how we use your data please see our Privacy Notice
Right to Work in the UK from 1st July
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