Account Executive - Ipswich, United Kingdom - Willis Towers Watson

Willis Towers Watson

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location - flexible

This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development.

This role will also include the opportunity for you to be seconded under contract to a WTW client business for a period of time, to perform as their internal Insurance Manager/ Advisor / Administrator.

There is flexibility to the primary base location and the role will be offered on a Hybrid basis.

The Role
Client Relationship Management

Understand your clients' business and their risk management needs.
Access and deploy expertise within specialist technical teams
Build strong client relationships based on trust
Support the Account Director and work with the service team to deliver optimum structure, price and placement strategies
Grow existing portfolio by identifying new from existing sales opportunities
Work in collaboration with and provide direction to the CSE service team

Business Development

Support the sales process to develop prospects and new business
Actively identify opportunities on account penetration and cross selling opportunities
Maintain a detailed knowledge of products and services offered
Networking with other BUs and with external specialists

Placement Management

Maintain strong working relationships with market contacts and WTW Broking Team
Ensure transparency of agency and other commitments made to markets and clients
Ensure compliant processing of contracts as per FCA and contract certainty requirements
Check market presentations, client documentation and Policy coverage as appropriate
Support programme and pricing structures to best meet client needs

Operational and Service Delivery

Deliver excellent client service, adhering to WTW policies, procedures and service standards
Support the BU in budgeting, forecasting and tracking of revenue
Support solutions and proposals for clients to ensure optimum client retention rates
Development of annual client service plans
Support the management of KPIs/SLAs to ensure targets are met
Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place

Outsource Provision

Work in a client's business for a specific period of time as their Internal Insurance Manager / Advisor, should the opportunity arise and be required.