Sccm Engineer Hybrid - Belfast, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide.

We provide consumers, corporations, governments, and institutions with a broad range of financialproducts and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

We enable clients to achieve their strategic financial objectives by providing them with cutting-edgeideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland.

Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical servicesto the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Role Overview:

The System Management Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with Citi's ConfigurationManagement Infrastructure.

The overall objective of this role is to ensure quality standards are being met within the organization's guidelines.

Responsibilities:

Create project plans, perform impact analyze, and provide resolutions to restore services.
Resolve all aspects of Microsoft Configuration Manager issues related to client devices, deployment failures, Distribution points, Management Points, site roles, and the CAS central administration site
Incident and Problem Management provide expertise for complex incidents and problems, escalation point for L2, interface with Microsoft Support and various partners as needed
Design testing approaches, processes, reporting streams, and create automation of repetitive tasks
Escalation point of contact for the Microsoft Configuration Manager environment including but not limited to, software deployment, patching, remediation, testing etc
Provides technical direction to project teams.
Review requirement documents, define hardware requirements, update processes and procedures as necessary
Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Contribute to technical direction and strategic decisions
Assist in systems implementation/enhancements and post implementation activities
Exchange ideas and information in a concise and clear manner

Qualifications:

Significant experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to nontechnical audience
Ability to work with virtual and inperson teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Excellent knowledge in Deploy strategy, management and maintenance in a large Microsoft Configuration Manager environment
Intune/Comanagement knowledge a plus
Proven PowerBi and Tableau report creation a plus

Education:

Bachelor's degree/University degree or equivalent experience

What we Offer
We work hard to have a positive financial and social impact on the communities we serve.

In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

Award winning pension
Onsite health services
Private medical insurance packages to suit your personal circumstances
Paid parental leave
Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together.

We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadershipteam made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeysand supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

-
Job Family Group:

Technology

-
Job Family:

Systems & Engineering

-
Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.