Team Leader - Manchester, United Kingdom - National Museum Directors' Conference

National Museum Directors' Conference

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Location:

Manchester, Greater Manchester

Category:
Front of house/visitor services
Fundraising / development

Salary:

Up to £20343 per annum

Contract type:
Contract Permanent

Hours:
Full time

Telephone:

Team LeaderAre you able to motivate others to meet targets? Do you have the confidence to provide a warm welcome to our diverse museum audiences?

About us
The Science & Industry Museum in Manchester is known for its inspiring collections and excellent visitor experience.

Our Visitor Fundraisers provide a warm welcome to our diverse museum audiences and raise vital income by asking for voluntary donations.

About the role
As Visitor Fundraising Team Leader, you will play a key role in the Visitor Experience and Fundraising teams.

Managing and motivating a leading a team of Visitor Fundraisers, you will line manage, recruit, train and coach the team to provide a warm welcome, deliver excellent customer service, and actively encouraging donations.

At times, you will also take on the responsibilities of a Visitor Fundraiser on the museum floor.

You will motivate the team to deliver against the highest standards of visitor service and fundraising, whilst actively promoting the museum and up-selling our commercial and retail activities to ensure we meet our fundraising goals.

About you

Whether you have been a fundraiser in the past, worked sales or retail - We are keen to hear from you You will be key to inspiring others in future of the Museum and confidently engaging the public to support us.

You are an excellent communicator who can build good relationships and can connect with a wide range of people.

Having experience in a customer-focussed environment, you have the ability to meet and exceed targets and can support a team to do so.

You'll be organised and efficient, with excellent attention to detail; comfortable analysing data and identifying performance trends.

What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group.

We know work/life balance and wellbeing is crucial to our colleagues, so we offer up to 25 days annual leave (full time equivalent) in addition to bank holidays; a support with personal and professional development; employee assistance programme; enhanced contributory pension; and enhanced support for things that happen in life such as parental and adoption leave, sickness and career breaks.

'Open for All' is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. As a national museum group, we have an ability to reach a wide and diverse population of audiences, colleagues and partners through our geography and scale.