Deputy Head of Digital Products - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Tom O´Connor

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Description
Band 8b


Main area

  • Digital Services

Grade

  • Band 8b

Contract

  • Fixed term: 12 months (Secondments will be considered)

Hours

  • Full time hours per week

Job ref

Site

  • City Hospital

Town

  • Nottingham

Salary
- £58,972 - £68,525 per annum


Salary period

  • Yearly

Closing

  • 09/11/2023 23:59
Job overview


The post-holder will take a lead responsibility for the management of systems and resources in order to plan, estimate and implement the safe and successful transition of new and changed digital products into live, operational support, ensuring no adverse impact on the Trust's approx.

13,000 staff.

This will include management of teams of specialist staff delivering Hospital Applications Development, Applications Implementation and Support, and Training, ensuring consistently high standards of Digital & Information service and availability.

Main duties of the job


The Deputy Head of Digital Products will work alongside the Head of Digital Products in setting the release policy for the organisation in relation to both development and production/operations ensuring that the management of processes, tools, techniques and personnel are in place to ensure the successful transition of services into the operational environment.


Working closely with the Head of Technical Operations the post-holder will act as a point of escalation for the authorisation of any critical release activity, ensuring that service components and packages are planned and compliant and that test, validation and configuration management are partnered in all release and deployment activities.

Working for our organisation


Digital & Information comprises a multidisciplinary team of professional staff concerned with providing a wide range of services in information systems, knowledge management, computing and telecommunications.


The aim of the service is to be 'The Best Digital Health Service in the NHS' and the post holder is required to contribute to this competence.

Detailed job description and main responsibilities


The post holder will be accountable for the delivery of Digital Programmes of work and projects in accordance with Prince 2 Project methodology ensuring appropriate governance for delivery on time and within budget.

Working closely with the Digital Management Team the Deputy Head of Digital Products will take a lead role in the delivery of the services Cost Improvement Programme engaging at a senior level within NUH to ensure adequate reporting and escalation as appropriate.


The post holder will quickly establish credibility and build excellent working relationships at all levels of the organisation and responsible for working with Trust Operations Managers to ensure Digital & Information delivery is aligned to the needs of the Trust.

The post holder will be expected to work flexibly, across both campuses and contribute to the Senior Management on call rota for management support out of normal working hours

Person specification

Training & Qualifications

Essential criteria

  • ITIL Management Qualification
  • Prince 2 Project Management trained
  • Educated to masters degree level or equivalent management experience.
Desirable criteria

  • A recognised professional qualification in management (up to masters degree level learning)
Experience

Essential criteria

  • Proven management experience at Senior management level.
  • Demonstrable capability and capacity for service management at a senior level.
  • Experience of managing large complex projects on time and to budget.
Desirable criteria

  • Demonstrable and practical experience at a senior level, in public or private sector, of delivering transformational change to business technologies and processes, to deliver cost savings and service improvements for customers; experience leading large, strategic technical transformation in a complex, multidisciplinary environment;
Communication and relationship skills

Essential criteria

  • Political awareness can operate at all levels within an organisation and across different organisations
  • Excellent communication and motivational skills, communicating with enthusiasm, commitment and conviction.
  • Persuasive forms partnerships and good working relationships to gain support for ideas
Analytical and Judgement skills

Essential criteria

  • Ability to analyse and interpret complex information and make valid contributions to decisions making at organisational level.
  • Ability to reach timely and effective decisions based on the appropriate use of information.
  • Evaluate and simplify complex information
Planning and organisation skills

Essential criteria

  • Ability to manage differing and conflicting demands made on service delivery by the users.
  • Experienced in making cases of need and recommendations for the future
  • Proven ability to motivate others to deliver complex initiatives, managing conflicting priorities.
Physical skills & Other Requirements

Essential c

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