Guest Services Associate - Cardiff, United Kingdom - Celtic Manor Resort

Celtic Manor Resort

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE - Guest Services Associate

DEPARTMENT - Front Office - The Parkgate Hotel

RATE OF PAY - £10.45 per hour including benefits

CONTRACT TYPE - Full Time - Permanent

HOURS OF WORK - 37.5 hours per week

SHIFT DETAILS - 5 days out of 7

OVERVIEW
Can you deliver a truly memorable first impression?

WHAT ARE WE LOOKING FOR

We are looking to recruit a Guest Services Associate to join our exceptional Front Office Team at The Parkgate Hotel.

Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service.

Multi-tasking will be second to none whilst maintaining a positive attitude at all times.

WHAT YOU'LL DO

As a Guest Services Associate you will ensure guests are given a warm and friendly welcome to the hotel and roomed according to department standard.

Your aim is to interact with guests, embrace our latest technology, and ensure a consistent level of service is offered at all times from the point of arrival, through to the time of departure.

Guest Services Associate are required to have extensive knowledge of the hotel and the services provided by various outlets and to consistently provide a high level of service to all guests and colleagues, ensuring the provision of excellent Concierge services throughout the stay

WHATS IN IT FOR YOU
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won't be disappointed

WHO ARE WE

Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore the city sights of Cardiff.

Stylish innovation meets the elegance of yesteryear as Cardiff's most luxurious hotel breathes new life into two of the city's most historic buildings.

Dating from the turn of the 20th Century, the old Post Office and County Court are transformed into an exquisite place to stay with period features beautifully restored to create alluring spaces to meet and drink, dine and relax.

From the entrance lobby tea lounge to the rooftop spa, refinement and sophistication have been crafted into every detail of this luxury lifestyle experience.

**RECRUITMENT INFO