Fire Safety Consultant - Leeds, United Kingdom - Shield Safety Group

Tom O´Connor

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Description

We believe in making safety simple.
Shield Safety is the UK's leading provider of Food Safety, Fire Safety and Health & Safety software and services.

Trading since 2003, the company was founded by Food Safety and Health & Safety Practitioner Mark Flanagan, who believes in making safety simple for every business in the UK.


For the past 20 years, Shield Safety have been working with some of the largest and most respected brands in the UK Hospitality and Retail sectors, including Tesco, Revolution Bars, Interstate Hotel Group, Malmaison and Wilko Retail Ltd, and we have an impressive 95% customer retention rate.

Through service-delivery and our flagship cloud-based software and companion app, RiskProof, we are helping businesses revolutionise their safety processes.


Job Purpose


The main aim of this role is to support the Head of Fire Safety in continually improving the Fire services for our clients.

As a Fire Safety Consultant, you will conduct Fire Risk Assessments (FRAs) and other fire related products, liaise with clients to support them on fire safety incidents or technical queries and to meet their expectations and help manage / reduce their risks.

The role reports to the Head of Fire Safety.


Key Responsibilities

  • Provide support to the Head of Fire Safety.
  • Deliver Fire Risk Assessments across an agreed geographical patch, meeting agreed SLAs. On occasions, provide cover for other Fire Consultants in other geographical areas.
  • Assist and monitor Fire QA to ensure that all FRAs are released from QA within KPIs.
  • Ensure FRAs are uploaded timely and accurately within the team KPIs.
  • Assist Fire QA with the formal responses to appeals and escalations.
  • Provide support to the Safety Advice Line Team in office hours.
  • Provide support on technical advice, and ongoing proactive and reactive advice for internal and external stakeholders through meetings, project work and regular reporting.
  • Provide support to the Service Coordinators for monthly planning.
  • Meeting the client specific requirements prior to conducting FRAs.
  • Commitment to delivering fire products in a way that suits both internal and external expectations.
  • Attend regular Fire Safety meetings.
  • Support with the Apprenticeship Training Scheme.
  • Deliver additional services to clients i.e., training, technical advice, occupancy / means of escape reviews etc. where necessary.
  • Create action plans with your manager where FRA reports are not completed to the required standard.
  • Support the Sales team with clear and concise communication for sales leads, provide product knowledge training and support in client meetings, where requested.
  • Maintain personal competency, professional/technical development, accreditation, and professional registration.

Skills & Experience

  • Hold an IFE, IFSM or IFPO accreditation (Desirable).
  • Level 3 qualification in Fire Risk Assessment or Level 3 in Fire Safety Management (Essential)
  • Minimum of 1 year within a consultancy environment or 2 years within the Fire Service (Essential)
  • Customer focused and commercially aware (Essential).
  • Excellent communication skills, with the drive, creativity and commitment to succeed.
  • Experience in the validation / QA of Fire Risk Assessments (Desirable)
  • Professional approach
  • A positive approach to all situations.
  • Full valid UK driving license
  • Flexibility to travel

What We Offer
Continued training and development is key for all members of our team.

A tailored training and induction plan is developed for each new starter to help them get up to speed on everything they need to know.

For those who like variety, there will be many opportunities to get involved in various projects across departments, and we fully support regular CPD in order to help everyone reach their full potential.

At Shield Safety, we have worked closely as a team to develop an enhanced benefits package that benefits everyone.

All of our colleagues benefit from flexible working hours, birthdays off, remote working options for those who are office-based and we also offer a generous holiday allowance so you can make the most out of your time off.

As well as all this, we also provide an enhanced pension scheme, enhanced maternity & paternity leave, health cash plan, financial support and much more to support the health and overall wellbeing of our colleagues.


We are a social bunch and our Social Committee organise regular events and get-togethers to encourage friendships, meet new people and have fun together (both in-person and remotely depending on each person's circumstances).

Our offices are in the heart of Manchester's Northern Quarter surrounded by bars, restaurants and music venues. Public transport of all kinds is just a short walk away and close-by there's plenty of affordable parking.

Our culture is passionate, collaborative and diverse and we enjoy working in a relaxed, dress-down environment where dogs are more than welcome.


Job Types:
Full

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