Customer Service Manager - Brent, United Kingdom - Burton Bolton & Rose Recruitment Services Limited
3 weeks ago
Description
Customer Service Manager
London, NW9
£42,500 + Pension + Parking
Are you an enthusiastic and focused Customer Service Manager? Then this is the perfect role for you You will be joining a fantastic local Company where there will be plenty of opportunity to use your own initiative.
Some of your duties will include:
- Supporting the Sales Director with the day to day management of major client accounts
- Recommending suitable products to clients and coordinating the distribution of marketing literature and product samples
- Inputting customer orders onto the computer system and tracking progress through to successful delivery
- Investigating any customer complaints received and ensuring an effective solution is found as quickly as possible
- Maintaining the CRM customer database system and updating information held when necessary
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