Ict Manager - Normanton, United Kingdom - 15ten15

15ten15

Verified Company

Normanton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ICT Manager

Normanton

Type:
Permanent, Full-time

Working hours:
Five days per week, 40 hours

Job Function:
Responsible for the effective day to day running of ICT Support. You will be responsible for the secure, effective operation of all ICT systems alongside our support partners.

Reporting to:
Director of ICT and Business Change

Liaising with:
All staff.

Manager or Infrastructure Manager (or similar) role who is looking for a new challenge.

Key responsibilities and accountabilities include (but are not limited to):

Managing an ICT Support Technician, including training, communicating job expectations,

setting KPI's and objectives, and absence management

Taking responsibility for ensuring all KPIs defined are met or exceeded, evolving the KPI

organically to match our capability and maturity - creating a "stretch" culture

Take responsibility for the ICT Departments professional development, through holding

regular monthly One-to-Ones and Annual Performance Reviews, ensuring purposeful and

developmental conversations take place, and that all administration is documented to a high

standard

Oversee our clients user administration and access management using the least

- privilege model

Implement and maintain device level security and management through Intune.
Ensure that all network systems deliver an efficient and effective service at all times
Ensure audit trails, system logs and other monitoring data sources are reviewed periodically

and comply with policies and audit requirements