Customer Service Representative - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Newcastle upon Tyne, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

As a Customer Service Representative, you will be a key point of contact for our customers, responsible for assisting them with their inquiries, understanding their needs, and promoting our products and services.


Responsibilities:


  • Provide exceptional customer service to clients in person
  • Engage with customers in a friendly and professional manner, providing assistance and answering questions
  • Actively listen to customers to understand their needs and recommend products or services that align with their requirements
  • Upsell products and services to maximize sales opportunities
  • Analyze customer needs and recommend appropriate solutions

Qualifications:


  • Excellent communication skills, both verbal and written
  • Strong problemsolving and negotiation abilities
  • Ability to analyze customer inquiries and provide appropriate responses

Salary:
From £24,665.87 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person

Application deadline: 22/11/2023
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