Customer Advisor Call Centre - Manchester, United Kingdom - Phillips & Cohen Associates
Description
Job AdvertEstates Care Specialist
Join us as at Phillips and Cohen Associates (UK) Ltd as a Customer Service Advisor, which we call Estate Care Specialist in our Manchester contact centre.
Salary:
£23,000 - £26,000 per annum plus non-contractual bonus & and salary increases of £1,000 at 12- and 24-months service
Benefits to you
We offer a range of programmes and benefits to help our people and their families stay healthy and happy, including:
Cycle to Work, Electric Car, Childcare Vouchers, Dental and Health Cash Plan, Company Pension Plan, Life Assurance and Colleague Assistance Program.
We also offer a discounted voucher scheme for over 100 companies, including Tesco's, Halfords, Ernest Jones, Curry's, and Primark.Holidays
Holidays start at 23 days, plus 8 bank holidays, rising to 24 and 25 after 2 & 5 years' service.
Job Overview
On a day-to-day basis you will be engaging with both our clients and customers to provide a 'Best in Class' service, whilst adhering to our core values of
Compassion, Compliance, Commitment & Innovation.
We are looking for 10 people to join us in March 2024, when you will be enrolled onto our 3-week training plan.
We have full time roles available working:
- Monday
- Thursday (alternating 8am-4pm and 12pm-8pm) Friday (alternating 8am-3.30pm and 10am-5.30pm) Saturday (9am-1pm
- working one in four Saturdays)
Hybrid Working Opportunities
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies.
When you are in the office getting here is easy, with Exchange Quay tram stop 2 minutes' walk away, we provide free on-site parking, bike storage and shower facilities.
It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine.
COVID-19 considerations:
We're following guidance to ensure our workplace is COVID safe.
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