Dutch / French: Claims Advisor - Brixton, United Kingdom - ABL Recruitment
Description
_This is a really lovely role for a bilingual FRENCH/DUTCH speaker.You will be dealing with inbound enquiries that come from the website of this well-known membership organisation, responding to the enquiry and engaging with the caller over the phone to assess their needs and then offering them membership packages/benefits and price points to consider.
There is no cold calling at all, but you will be transforming an enquiry into a new member, and this will involve upselling and the ability to explain pricing structures and the benefits of membership.
Nice straight forward role_- _
TITLE:
DUTCH / FRENCH** : Claims Advisor
Sector :
Telesales Team and customer care
Rental:
South London (closest Tube is MORDEN on Northern Line)
Language:
Fluent Dutch, French and English
Working Hours:35 hours a week based on covering**8:00am-5:30pm Monday - Friday
Salary:
£30,000 + commission
Company Global International Membership organisation
Work style Fully office based
Responsibilities
- This is a lovely role for a bilingual FRENCH/DUTCH/ENGLISH speaker. You will be dealing with inbound enquiries that come from the website, calling the potential new member to assess their needs and then offering them membership options and prices to consider. There is no cold calling at all, but you will be transforming an enquiry from an interested person, into a brandnew member and this will involve some upselling and explaining pricing and the benefits of membership. _
- Dealing with enquiries regarding subscription renewals or training related issues
- Explain the exclusive membership benefits on offer
- Explain the three membership packages on offer (the packages range between £320£700 per annum)
- Get a real understanding of what the customer wants and identify the best package for the client.
- Signup the client
- Research the market and stay updated on industry trends to deliver exceptional customer service.
Requirements:
**- Happy on the phone dealing with a high volume of inbound and outbound calls.
- Fluent DUTCH / ENGLISH
- Persuasive and warm
More jobs from ABL Recruitment
-
Team Assistant, Banking
London, United Kingdom - 1 week ago
-
Digital Marketing
London, United Kingdom - 1 week ago
-
Customer Success Marketingteam Manager
London, United Kingdom - 3 days ago
-
Accounts Payable
London, United Kingdom - 1 week ago
-
Business Intelligence Engineer
London, United Kingdom - 2 days ago
-
Mandarin Speaking Settlements Officer
London, United Kingdom - 1 week ago