Medical Receptionist/administrator - Plymouth, United Kingdom - Budshead Medical Practice
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1 week ago
Description
Medical Receptionist/Administrator - 30 hours per weekBudshead Medical Practice are looking for a highly motivated, hard-working and friendly Medical Receptionist/Administrator to join our team
We are looking for a receptionist/administrator with the following qualities to assist our practice in providing excellent patient care and support the practice to achieve outstanding service.
- Caring and compassionate
- Excellent verbal and written communication skills and welcoming telephone manner
- Able to build strong relationships with the Practice team
- Willingness to learn about all products and services offered
- Ability to work under pressure and multi task
- Opening and locking up the practice
- Must be available for holiday and sickness cover
- Ability to use IT and operate computerbased systems, experience of using SystmOne preferred
- Previous NHS/Primary Care experience is preferred
- Previous admin experience is essential
Main Duties:
- Care navigation (navigating patient to most appropriate provider)
- Booking medical appointments
- Dealing with patients face to face on reception desk
- Assisting with general enquires over the telephone
- Dealing with repeat prescriptions and informing patients of test results
- Liaising with other health care professionals
- Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks
- Assisting with the recall process to enable the practice to meet its targets
- Inputting data on patient records and accurate readcoding
- Registration of new patients
- Processing referrals via NHSmail and NHS eReferral
- Other work as required to meet the needs of the administration team
The post is for 30 hours per week, hours between 8am-6.30pm, must expect to work at any Sound PCN site although will be primarily based at Budshead Medical Practice.
Job Types:
Part-time, Temporary contract
Contract length: 12 months
Pay:
£11.44 per hour
Expected hours: 30 per week
Benefits:
- Company pension
- Cycle to work scheme
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location:
In person
Application deadline: 24/05/2024
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