Senior Housing Officer - Devon, United Kingdom - East Devon District Council

East Devon District Council

Verified Company

Devon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

About the role

As a Senior Housing Officer, you will lead and manage a comprehensive and innovative frontline housing advice service with a focus on the prevention of homelessness wherever possible and delivering positive outcomes.

You will provide vital support to Housing Officers in managing a caseload, as well as support the more complex cases to ensure that the Council is meeting its statutory obligations.

About you

Passionate and motivated with positive and enthusiastic attitude, you will lead by example, and be able to manage conflicting priorities and a varied workload whilst working under pressure in a face paced reactive environment.

You'll need to possess advanced problem solving skills, and be able to make rational decisions under pressure, be innovative and creative when identifying solutions, and demonstrate resilience whilst dealing with challenging behaviour in a calm and empathetic manner whilst able to remain objective.

A valid driving licence and your own car are essential (reasonable adjustments may be possible according to the Equality Act).

Click on the link to find out more about Working at East Devon District Council

**_ For further details of the role please see the attached Job Pack_